Answered By: Sara
Last Updated: Sep 21, 2026     Views: 18

The Empire State University Library makes every effort to purchase an ebook copy of required textbooks to support student learning. While we do our best to purchase multi-user licenses, some textbook vendors only offer access to one user a time.

During busy periods like the beginning of the semester, this can sometimes lead to an ebook being temporarily unavailable when two people try to open the same ebook at the same time. We know this is frustrating and apologize for the inconvenience. If this happens to you, please wait 2 hours and try again. We also encourage you to download ebook chapters you may need to maintain access when you need it.

Related Topics

    Submit Your Question

    Your Question
    Your Information

    We will not share your personal information; we will only use it to respond to your question.

    Fields marked with * are required.